Contact us
Questions about cashback? Spotted an error? Press or partnership inquiry? We respond within 24 hours.
Common questions
- My cashback didn't arrive. Check that you signed up via our referral link (existing accounts are not eligible). If yes, email us with the exchange name + your registered email; we can verify the linkage from our partner dashboard.
- I need help with KYC. KYC is handled by the exchange directly, not us. Each exchange's support page has dedicated KYC channels.
- I want to add my exchange to your roster. We're selective. Send a partnership pitch with cashback tier offered and we'll evaluate against our existing roster.
- Press inquiry. Use the email above with "Press" in the subject line. Wooseok responds personally within 24 hours.